At jilligg, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Please read this page carefully before registering an account.
Last updated: 2025. Questions? Visit our FAQ page.
A clear breakdown of the personal data jilligg collects, how it is used, and the protections in place for every Philippine player.
When you register an account on jilligg, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the verification process, we may also request a government-issued ID such as a Philippine passport, SSS card, or driver's licence to confirm your identity and age. Financial information — including your GCash or Maya account details and transaction history — is collected when you make deposits or request withdrawals. We also automatically collect technical data such as your IP address, device type, browser version, and session activity logs each time you access the platform. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the jilligg platform for Filipino players.
Your personal data is used primarily to operate and maintain your jilligg account, process deposits and withdrawals, and verify your identity in compliance with Philippine anti-money laundering regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. With your consent, we may also send you promotional communications about new games, bonuses, and special offers available on the platform — you can opt out of these at any time through your account settings. Technical and behavioural data is analysed in aggregate to improve platform performance, personalise your gaming experience, and identify patterns that may indicate problem gambling. We do not use your personal data to make fully automated decisions that produce significant legal effects without human review.
jilligg does not sell your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and game software providers — but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data in accordance with applicable Philippine privacy laws and our own data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law, a valid court order, or to protect the rights and safety of our players and staff. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance of any such change.
We retain your personal data for as long as your jilligg account remains active and for a period of at least five years after account closure, in line with Philippine financial record-keeping requirements. Transaction records and identity verification documents are kept for the minimum period required by the Anti-Money Laundering Act (AMLA) and related regulations. If you request account deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Anonymised and aggregated data — which cannot be used to identify you — may be retained indefinitely for statistical and analytical purposes. You may contact us at [email protected] to enquire about the specific retention period applicable to your account data.
As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and processed by jilligg. You have the right to access a copy of the personal information we hold about you, and to request corrections if any details are inaccurate or outdated. You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request promptly. You also have the right to request erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations. To exercise any of these rights, please send a written request to [email protected] and our data protection team will respond within the timeframe required by applicable Philippine regulations.
jilligg uses cookies and similar tracking technologies to remember your preferences, keep you logged in securely, and analyse how players interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most popular and where improvements can be made — these are processed in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the jilligg platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform.
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jilligg platform is encrypted using SSL/TLS protocols, and sensitive financial data is handled in accordance with applicable payment security standards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by law. We encourage you to use a strong, unique password for your jilligg account and to enable any additional security features available in your account settings.
jilligg reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised. Continued use of the jilligg platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy, please visit our FAQ page or contact our support team directly at [email protected].
A quick summary of the key protections every jilligg player in the Philippines is entitled to.
You can request a copy of all personal data we hold about you at any time. We will provide this information within the period required by Philippine law, free of charge for reasonable requests.
If any of your personal details on file are inaccurate or incomplete, you have the right to request a correction. Simply contact our support team and we will update your records promptly.
You may request deletion of your personal data when it is no longer needed for the purposes it was collected, subject to any legal retention obligations we are required to fulfil.
You can object to the processing of your data for direct marketing at any time. We will stop sending promotional communications immediately upon receiving your opt-out request.
Before we collect your data, you have the right to know what information is being gathered, why it is needed, and how it will be used — all of which is explained clearly in this Privacy Policy.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can resolve any concerns directly.
If you have any questions about this Privacy Policy or how jilligg handles your personal information, our FAQ page has answers to the most common queries. You can also reach our data protection team directly at [email protected]. Ready to get started with a platform that takes your privacy seriously?